LICENSES & CODES authorising, transferring, etc. Does the iLok light up when plugged into a known working USB port? If not, or if the iLok is physically damaged, this indicates a problem with the iLok, and it should be submitted for License Recovery and Replacement through the Submit RMA process. If the steps above do not resolve this issue, please try your iLok on a different computer on a different internet connection If it does not, open the iLok Details and click on the Synchronize link. If your iLok appears as connected in the list, it should now work to authorize your iLok-protected software. Be sure to uninstall prior to doing a clean install. If the iLok lights up, but does not appear as connected in the iLok License Manager application, download and install the latest version of the iLok License Manager. If your iLok is not being recognized, the problem could be with the iLok, the iLok software, or the protected software.

iLok not recognized by system or software Most protected software automatically installs the driver along with the software, but the latest iLok driver is included in the iLok License Manager installer and can always be downloaded from the Download page. To use your iLok: The License Support software and your iLok-protected software must be installed. To manage your iLok with the iLok License Manager application: install the iLok License Manager application from the Download page.

Your iLok holds licenses that authorize the associated iLok-protected software to run. What do I need to install to use my iLok?

Ilok license manager installer